SKAI

Never miss a call again: SKAI's AI agent answers, takes orders and books tables straight into your POS, all managed from one dashboard.

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Industry
On-Demand
Build
Web platform
Stack
React · TypeScript · FastAPI · Python · Supabase · PostgreSQL · ElevenLabs · Gemini · Twilio · DigitalOcean

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SKAI restaurant dashboard showing revenue, orders, calls, covers and no-show stats, a call volume chart and recent call activity.

Overview What we shipped Outcome Screens More work

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The ask

Restaurants were losing orders to missed calls during busy service. We needed an AI agent that answers every call, sends orders and bookings straight into the POS, and answers venue questions. Owners needed a dashboard to follow it all, and our team needed an admin panel to bring a new venue live in days.

What we built

An AI voice agent on the restaurant's own number that sends orders straight into the POS, adds bookings to the calendar and answers venue questions. Owners get a live dashboard, and our team gets an admin panel to connect a venue's POS, choose its features and take it live

Scope

What we shipped

Every item below was in the written scope before the build started.

01Answers calls on the restaurant's own local number in Australia and New Zealand.

02Takes orders from the live menu, prices them correctly, sends them to the POS and handles changes or cancellation.

03Checks availability, takes bookings and syncs them with the venue's booking system.

Services on this build

The capabilities this project drew on

Open any one for how we run it, the stack behind it and what a typical engagement includes.

Custom Software Development Web Development SaaS Product Development DevOps Services

Outcome

What changed after launch

Restaurants never miss an order to a ringing phone. Every call is answered, and the order is already in the POS before staff even look up.

01No more lost orders at the busiest times. The agent answers every call during the dinner rush, so revenue no longer depends on whether someone is free to pick up the phone.

02No double entry. Orders go straight to the POS and bookings straight to the calendar, so the kitchen gets correct tickets and staff stop retyping orders.

03Owners can see what the agent earns. Every call, order and dollar shows up on one dashboard, so owners can compare what the agent brings in with what it costs.

04New venues go live in days. The admin panel lets the SKAI team set up a restaurant, connect its POS and check it's ready to launch without any engineering work.

Screens

A look at the product

Visit the live site ↗

Calls & Orders: owners search and filter every call the agent handled and open any one for the full details.

Call Details: every call gets an AI summary and a full order breakdown, with a check that the order reached the POS.

Menu Management: the menu syncs from the POS, and owners choose which items the agent can offer.

Edit Menu Item: prices stay locked to the POS, while owners rename dishes, set categories and adjust prep times so the agent describes them clearly.

Calendar: every booking the agent takes lands here by date, with its status and party size.

Reservation Details: each booking shows the guest, party size and reference, so staff have everything they need at the door.

Reports: owners see when calls come in, what callers want and how many get answered, along with revenue by day, best-selling items and call length trends.

Earnings: owners see how much revenue the agent brings in compared with what SKAI costs them each month.

Venues: one login covers every location, and owners switch between venues in a click, each with its own agent and local number.

Settings: owners control how the agent works, from opening hours and greetings to call transfers, SMS and blocked numbers, with one switch to turn it off.